Tag: icloud

  • iCloud sync creating duplicate files when saving

    This is kind of a bizarre scenario, but I thought I’d document it, in case anyone else runs into a similar issue, since I wasn’t able to find it through a Google search. One of our users ran into an issue with saving a file and then suddenly (or shortly afterward) having the same file…

  • Disappearing Notability notes when using iCloud sync

    We’ve seen a couple of instances of students’ Notability notes supposedly syncing to iCloud but really just disappearing. In these cases, we’ve looked closely with the students at their settings and checked both the iPad and their iCloud Drive account through a desktop/laptop computer, and—as far as we can tell—the missing Notability notes are stored…