Tag: notability
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When you can’t draw, erase, or highlight in Notability on iOS
A user wasn’t able to draw (with a finger) using the pen tool in Notability. Highlighting and erasing were also not working (just seemed to move the note about in Notability). We worked with the user on the usual troubleshooting steps (kill the app, do the home–power button reset, make sure iOS and Notability are…
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Disappearing Notability notes when using iCloud sync
We’ve seen a couple of instances of students’ Notability notes supposedly syncing to iCloud but really just disappearing. In these cases, we’ve looked closely with the students at their settings and checked both the iPad and their iCloud Drive account through a desktop/laptop computer, and—as far as we can tell—the missing Notability notes are stored…