Tag: apple
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Dealing with iCloud accounts on DEP-enrolled iOS devices
I’m not sure how many other schools deal with this, but we found out something rather curious the other day, and it’s been confirmed by Mosyle (our MDM) and a couple of folks on the MacAdmins Slack. My understanding was that a DEP-enrolled MDM’ed iOS device would not allow an iCloud account (regular Apple ID,…
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The iPad could not be restored. An unknown error occurred (9).
We’ve come across a couple of iPads that give you an error 9 when you try to restore them to factory settings, usually after the iPad gets disabled or has some other funky state that cannot be recovered. Apple has its own official help page for errors, but we didn’t find that much use (no,…
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Movie projects disappear after iMovie upgrade
When you upgrade to the new iMovie, there’s a quick prompt to update your old iMovie projects, but if you dismissed that and don’t know how to go back and update again… Go to File > Update Projects and Events… More info at Apple: Update projects and events from previous versions of iMovie in iMovie…