Tag: iphone

  • Guided Access mode after a reboot on iOS 9 vs. iOS 10 vs. iOS 11 vs. iOS 12

    iOS 12 Update: Just tested on iOS 12, and it gets out of guided access mode after a reboot. iOS 11 Update: Just tested on iOS 11, and it stays in guided access mode after a reboot. Same with iOS 11.1. Update: Just saw an iPad with 10.3.3 not get out of guided access mode…

  • Troubleshooting “iTunes could not back up iPhone / iPad because an error occurred”

    If you get an unspecified error when backing up your iOS device, there are a myriad of potential solutions (anything from looking for phantom apps on your iPhone/iPad to ignoring a local computer backup and going for an iCloud backup instead). Apple also has an official guide for things to try. For the one user…

  • The iPad could not be restored. An unknown error occurred (9).

    We’ve come across a couple of iPads that give you an error 9 when you try to restore them to factory settings, usually after the iPad gets disabled or has some other funky state that cannot be recovered. Apple has its own official help page for errors, but we didn’t find that much use (no,…

  • Adding Google Apps “Other Calendars” to iOS

    If you’re using Google Apps for Education and add a Google account to Mails, Contacts, Calendars in iOS, you may notice only your primary calendars (and not “other calendars”) showing up on your iPhone or iPad’s Calendar app. If that happens, just visit www.google.com/calendar/syncselect while logged into your GAFE account, and then check the box…

  • Get photos/music off an iPad or iPhone using Ubuntu Linux

    Disclaimer These instructions work for iOS 8 (tested on both an iPhone and an iPad) using Ubuntu 14.04 (Trusty) and Ubuntu 15.04 (Vivid). The instructions will still likely work in other versions of iOS and Ubuntu, but your mileage may vary. What’s the problem? If you take pictures with your iPhone or iPad and then…

  • Adding a fax number to iOS contacts

    It’s not super obvious how to add a fax number to a contact in iOS (iPad/iPhone). When you edit a contact and add a new number, the only two immediately apparent options are home and work. If you tap on one of them, you’ll some hidden options appear, including home fax and work fax.