Managed Software Center may get stuck on “Starting Adobe installer…”

If you import an Adobe installer into your Munki repo, you may get it stuck on the installation part where Managed Software Center (or Munki’s logs) will just say Starting Adobe installer… and get stuck on that perpetually (I waited “only” a half hour, but it could possibly stay indefinitely).

I searched in the MacAdmins Slack and found a suggestion from Ben Toms to try changing

<key>installer_type</key>
<string>AdobeCCPInstaller</string>

to

<key>installer_type</key>
<string></string>

But I didn’t have luck with that. When I tried that, I got an error message like

ERROR: No filesystem mounted from Adobe XXXXXXXXX.dmg

I had better luck just deleting this whole section altogether from the pkginfo:

<key>installer_type</key>
<string>AdobeCCPInstaller</string>

Also, a reminder: any time you manually edit a pkginfo file with a text editor, you want to run makecatalogs afterwards.


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